Where next for co-creating public services? Policy Seminar
Wed 7 October 2020
Over the last 3 years, the European Commission-funded CoSIE project has been investigating co-creation in public services across Europe, using applied research methods. There are public service pilots in 9 countries working with different services including social care, housing, and economic development. They have explored various tools and techniques for co-creation, examined how co-creation can lead to innovation, investigated the power dynamics involved in such collaborations and much more. This policy seminar will explore the latest ideas from CoSIE, illustrated by lived experience stories from people involved in these co-creation processes. It will foreground in particular co-creation as an approach based on assets and capabilities. In the UK co-creation is perhaps most commonly associated with social care, but in this session we will explore how these ideas can take root in different services including criminal justice (the topic of the UK CoSIE pilot), homelessness and supporting people with chronic health conditions. Challenges such as managing risk, resourcing, staffing, evaluation and scaling up co-creation will be considered.